The Evaluation of Organizational Justice and Organizational Citizenship Perceptions of Airport Employees

Hanifi Sever¹

Section:Research Paper, Product Type: Journal-Paper
Vol.8 , Issue.3 , pp.17-20, Sep-2020

Online published on Sep 30, 2020

Copyright © Hanifi Sever . This is an open access article distributed under the Creative Commons Attribution License, which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.
 

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Abstract :
Airport operations are of great importance in terms of ensuring national and international flight security and being the outward face of countries. In addition, the quality of the service provided by the airport users is directly affected by the behavior of the employees. Situations such as lack of work, lack of emotions such as justice and belonging can change the motivation and quality of the work negatively. The aim of this study is to examine the organizational justice and organizational citizenship perceptions of employees working in airport ground services. According to the results of this research, it has been determined that the perception of organizational justice and organizational citizenship of the airport employees is high and their sub-dimensions are positively related. It is understood that organizational citizenship has a direct and strong relationship with organizational justice. In this context, it has been determined that managers who can integrate female integrate female employees into business life can be more successful.

Key-Words / Index Term :
Organizational Justice, Organizational Citizenship, Airport Ground Services

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