Inclusive Leadership, Employee Trust and Happiness at Work among Bank Employees in Plateau State

Zingfa Jatman¹ , Reuel J. Dakung²

Section:Research Paper, Product Type: Journal-Paper
Vol.10 , Issue.2 , pp.11-18, Jun-2022

Online published on Jun 30, 2022

Copyright © Zingfa Jatman, Reuel J. Dakung . This is an open access article distributed under the Creative Commons Attribution License, which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.
 

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Abstract :
The happiness index factors which consider working conditions, well-being, purchasing power of employees, corruption, national peace and security among others showed that they are very poor in developing countries like Nigeria. In that regard, this study attempted to contribute to workplace happiness by employing the concepts of inclusive leadership and employee trust. Four objectives were stated and the study espoused the quantitative investigation method on a sample of 304 banks’ staff in Plateau State, and SPSS version 26 was utilized for data analysis. Results revealed that inclusive leadership has both positive and significant relationship with happiness at work and employee trust. More so, employee trust was positively and significantly related with workplace happiness, and equally mediated the linkage between inclusive leadership and workplace happiness. Conclusions were made that, the board of directors, managing directors, branch managers and other managerial staff of banks should intensify their leadership policy on inclusiveness where all categories of employee will have equal relevance in contributing to the success of the organization. This can be achieved through absolute openness, accessibility, transparency and accountability, and not practices of nepotism to develop organizational confidence processes. Similar studies with longitudinal research design across other contexts and settings are highly encouraged as future scope.

Key-Words / Index Term :
Inclusive Leadership, Employee Trust, Happiness at Work

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