Organizational Support and Employee Commitment in Jos South Local Government Council: The Role of Self-Efficacy

Felicia Patrick Milaham¹ , Shitnaan Wapmuk²

Section:Research Paper, Product Type: Journal-Paper
Vol.11 , Issue.4 , pp.22-31, Dec-2023

Online published on Dec 31, 2023

Copyright © Felicia Patrick Milaham, Shitnaan Wapmuk . This is an open access article distributed under the Creative Commons Attribution License, which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.
 

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Abstract :
Employee commitment plays a critical role in determining employee retention and organizational goal achievement. However, concerns regarding employee commitment have been prevalent in recent times, coinciding with low human capital development in Nigeria, ranked as low as 0.36% by the World Bank. This situation prompted the present study to investigate the interrelationships between organizational support, self-efficacy, and employee commitment among local government employees in Jos South Local Government Area (LGA). A cross-sectional design was employed, with a quantitative multiple regression analysis on a sample of 277 staff using SEM-AMOS software. The findings revealed that organizational support emerged as a strong predictor of employee commitment and had a moderate influence on self-efficacy. Conversely, self-efficacy failed to directly predict employee commitment and did not mediate between commitment from employees and organizational support. Based on these results, the study recommends that Jos South LGA authorities implement enhanced practices and principles of organizational support, spanning personal and career assistance. This includes training employees to align their aspirations with organizational goals. Additionally, the LGA should foster self-efficacy by restructuring its administrative framework to promote positive employee interactions, regardless of rank, and encourage perseverance and confidence in individual capabilities. Local government authorities and employees should refrain from relying on self-efficacy to enhance employee commitment as the mediating effect was not observed. Instead, they should focus on improving human development factors. The implications of this study suggest a potential boost in human capital development among local government staff.

Key-Words / Index Term :
Organizational Support, Self-Efficacy, Employee Commitment, Organizational Commitment

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